Shipping policy


COVID-19 UPDATE FROM DPD ON DELIVERIES

We hope that you're all doing well and getting through these challenging times safely. Our front line staff continue to collect and deliver all over the country daily, and our back end teams sort, route and provide the support to get all of the parcels to their end destination.

We want to ask for your patience though on a number of fronts:

  • All of our drivers are practicing social distancing and contact-less deliveries. They will not be making any unnecessary contact with parcel recipients.
  • Make sure to watch out for the notification from DPD with your delivery timeslot - this will go out to you on the day the parcel is on a DPD van for delivery. Should we experience any delays, the one hour window text and email confirms the time that delivery will be attempted on that day.

Shipping

When your order is shipped, where possible, DPD will provide you with a tracking code so that you can easily track your order on its way to delivery.

Shipping Fees

See the table below to track your order, and for more information on pricing, estimated delivery time and service provider.

Order total Destination Price Estimated delivery time Service Provider

Less than €80

Germany

€10  

3-5 days

DPD

Over €80

Germany

FREE

3-5 days

DPD

We aim to dispatch orders within 24 hours (except weekends).